Privacy Policy
Privacy Policy – Nostalgic Lab
At Nostalgic Lab, we value your privacy. We ensure that your personal information is stored securely and used only for the purposes you’ve entrusted us with. In this privacy policy, you’ll find out how we handle your data, what we use it for, and what rights you have as a customer.
What Information Do We Collect?
When you place an order or contact us, we only collect the data necessary to process your order and provide you with the best possible service. This includes:
• Personal information: such as your name, address, phone number, and email address.
• Order details: such as the products you purchased, order number, and invoice information.
• Payment information: processed securely by our payment partners and not stored by us.
How Do We Use Your Information?
Your data is used exclusively for:
• Processing and delivering your order.
• Providing updates on your order status via email or phone.
• Offering customer service and responding to your inquiries.
• (Optional) Sending newsletters and promotions, only if you’ve explicitly opted in.
Who Do We Share Your Information With?
We only share your data with third parties necessary to fulfill our services, such as:
• Logistics partners: to deliver your order.
• Payment providers: to process your payment securely.
These parties handle your data under strict security guidelines and only for the purpose of their role. Your data is never sold or shared with other third parties for commercial purposes.
How Do We Protect Your Data?
We take the protection of your personal data very seriously. To keep your information safe:
• We use secure servers and SSL encryption (Secure Socket Layer) to transmit data securely.
• We only work with trusted partners who uphold the same high standards for data protection.
How Long Do We Keep Your Data?
We do not keep your personal information longer than necessary for our services or as required by law.
• Order and invoice data is stored for 7 years in accordance with legal administrative requirements.
• Marketing data is stored as long as you’ve given consent and can be deleted at any time upon request.
Your Rights
You have the right to:
• Request access to the data we hold about you.
• Request corrections or deletion of your data.
• Withdraw consent for data use (e.g., newsletters).
• File a complaint with the Dutch Data Protection Authority if you believe your data is not handled properly.
To exercise these rights, contact us at info@nostalgiclab.com
Cookies
To improve your experience on our website, we use cookies. These help us make the website more user-friendly and personalize your shopping experience.
You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website. We recommend reviewing this policy regularly to stay informed about how we protect your data.
Questions or Concerns?
📧 Email us at info@nostalgiclab.com – we’re happy to help!
